FAQ

Contact Hours:
Contact us anytime at hello@dereclub.com. Please allow 48-72 hours for a response as I am running this store completely on my own – your patience is appreciated!

Payment:
We accept the following forms of payment:

Visa, MasterCard, American Express, Paypal.

All sales are final. DereClub reserves the right to decline or cancel your order for any reason.

Processing & Delivery:
Please allow 5-7 business days for processing, and 3-5 business days for delivery within the US. For international customers, please expect 7-21 business days for delivery.

Additionally, tracking is unavailable for orders under a certain weight.

Returns & Exchanges:
All sales are final and non-refundable. In the case of receiving a defective product, please contact us and we will do our best to send a replacement if available.

Shop:
IG: @dereclub.atx
Twitter: @dereclub_atx

Personal:
IG: @michele_feghali 
Twitter: @michelefeghali

Contribution Artists:
IG: @saiyankid